Volunteer of the Year 2019

Volunteer of the Year 2019

Pam Luizzi began volunteering at KNH in 2018 in our Family Literacy Program. As a retired EAL teacher she was well suited to the role. Pam had previously worked in out of school programs supporting students with refugee backgrounds.

“I was keen to volunteer in the Family Literacy Program. The one on one plus family support can make such a difference.”

Keeping young children engaged who have just spent the day at school can be a challenge. This is where Pam’s years of teaching experience is invaluable. She’s friendly, gently firm and always comes prepared. She develops a great rapport with her young students and their family as well as with fellow volunteers.

In 2019 Pam wanted to extend her volunteering time so offered herself as a volunteer in our Form Filling Program. This program helps people with low levels of English and literacy to fill out government documentation and other forms. “It’s been a steep learning curve for me, as there are so many forms that I have had no previous experience with, from Housing to Citizenship.”

When it comes to helping with forms Pam is very patient and thorough. She’ll give anything a go and tries to ensure it’s all done in one appointment. “People really appreciate the support and I no longer put off filling in my own forms now either.”

When Pam’s not volunteering she loves to walk her dogs and spend time with friends and loved ones. Leisure time is also spent at KNH where she’s currently enrolled in two of our Painting & Drawing classes and outside KNH doing yoga and Pilates. “When I retired I had planned to join U3A but I have gone no further than KNH!”

Sometimes there are special moments when the two cross over each other. “One day in the early stages of my art class, I collected my self-portrait, inspired by Picasso’s, Weeping Woman. My student’s little brother saw it and exclaimed, ‘that’s so ugly!’ I asked why he thought so and he replied that he didn’t like the yellow and your skin’s not purple!”

“The thing I like most about volunteering is helping people. Kensington is such a great area to live.”

We love having Pam at KNH, both as a volunteer and participant. She’s friendly, reliable, caring and dedicated. That’s why she’s our 2019 Volunteer of the Year.

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